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Terms of Service

The rules that govern your use of our website and products.

Effective Date: January 2026

By accessing or using laylasmosaic.com ("the Site"), you agree to be bound by these Terms of Service. If you do not agree, please do not use the Site.

1. Products

Layla's Mosaic sells handmade ceramic bowls with mosaic tilework. Because our products are hand-finished, slight variations in color, pattern, and dimensions are normal and part of the handmade character. Product photos are representative — your bowl may differ slightly from what is shown.

2. Orders and Pricing

All prices are listed in US dollars and include applicable taxes unless otherwise stated. We reserve the right to change prices at any time without notice. Prices at the time of your order confirmation are final for that order. We reserve the right to cancel any order due to pricing errors, inventory issues, or suspected fraud.

3. Payment

We accept major credit cards and other payment methods as displayed at checkout. Payment is processed at the time of purchase. All transactions are handled through secure, PCI-compliant payment processors. We do not store your payment card details.

4. Shipping

We ship within the United States only. Free standard shipping is included on all orders. Expedited shipping is available for an additional fee. Delivery times are estimates and are not guaranteed. For full details, see our Shipping Policy.

5. Returns and Refunds

We accept returns within 30 days of delivery for unused items in original packaging. Damaged items are replaced free of charge. For full details, see our Return Policy.

6. Intellectual Property

All content on this website — including text, images, logos, designs, and product photography — is the property of Layla's Mosaic and is protected by copyright and trademark law. You may not copy, reproduce, distribute, or use any content from this site without our written permission.

7. Use of the Website

You agree to use this website only for lawful purposes. You may not:

8. Product Care and Safety

Our bowls are food-safe and FDA compliant. The mosaic pedestal base is decorative only and does not contact food. Proper care instructions are provided with every order and on our FAQ page. We are not responsible for damage caused by improper use, including dishwasher or microwave use.

9. Limitation of Liability

Layla's Mosaic is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our total liability for any claim related to a purchase shall not exceed the amount you paid for that order.

10. Disclaimer

This website and all products are provided "as is" without warranties of any kind, express or implied, except as required by applicable law. We do not guarantee that the website will be available at all times or free of errors.

11. Governing Law

These terms are governed by the laws of the Commonwealth of Virginia, United States, without regard to conflict of law principles. Any disputes arising from these terms shall be resolved in the courts of Virginia.

12. Changes to These Terms

We may update these Terms of Service at any time. Changes will be posted on this page with an updated effective date. Continued use of the site after changes are posted constitutes acceptance of the revised terms.

13. Contact

If you have questions about these terms, contact us at:

Layla's Mosaic
Virginia, United States
hello@laylasmosaic.com